Hi Angela, I think I missed your comments. Could you send me some via email at nick@sonamine.com? I'm also happy to discuss over the phone.
Looking forward to it.
Yes, it would be great to hear from the community managers what types of REAL analytics would be REALLY useful.
I can start it with a simple one -> 'troll alert' would be one.
Fair disclosure to all : I started a community analytics project at h...
Wow Nick, one could make some positive changes and absolutely cut costs if that kind of intelligence was provided in such a way that you could make the right moves and KNOW they were the right moves. It seems that the person closest to this would ...
Thanks for the comment, Angela. Amber, Connie and I chatted last week at Community20 and there are good reporting tools out there. I was just wondering what the community thinks about the linkage of the current reporting capabilities to overall ob...
Hey Nick. Great question. There are lots of products out there to help with this and new ones are being created all the time. Radian6 is popular. Amber Naslund is their community manager and she is on twitter. Connie Bensen works for techrigy, ano...
Hi everyone, just wanted to grab everyone's view on how you use the community reporting and analytics today. Are they useful to quantify the success or failure of a community? How do we link these to greater objectives?
Nick
May 20
Nick Lim is now a member of Building Successful Communities
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