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What is the state of community analytics?
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Started this discussion. Last reply by Nick Lim Jun 2.
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Hi Angela, I think I missed your comments. Could you send me some via email at nick@sonamine.com? I'm also happy to discuss over the phone.
Looking forward to it.
Nick, I will GLADLY tell you my wants and needs. Heading over to your site now to check it out.
Yes, it would be great to hear from the community managers what types of REAL analytics would be REALLY useful.
I can start it with a simple one -> 'troll alert' would be one.
Fair disclosure to all : I started a community analytics project at h...
Wow Nick, one could make some positive changes and absolutely cut costs if that kind of intelligence was provided in such a way that you could make the right moves and KNOW they were the right moves. It seems that the person closest to this would ...
Thanks for the comment, Angela. Amber, Connie and I chatted last week at Community20 and there are good reporting tools out there. I was just wondering what the community thinks about the linkage of the current reporting capabilities to overall ob...
Hey Nick. Great question. There are lots of products out there to help with this and new ones are being created all the time. Radian6 is popular. Amber Naslund is their community manager and she is on twitter. Connie Bensen works for techrigy, ano...
Hi everyone, just wanted to grab everyone's view on how you use the community reporting and analytics today. Are they useful to quantify the success or failure of a community? How do we link these to greater objectives?
Nick
Comment Wall (1 comment)
- At 9:59am on September 6, 2009,
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Profile Information
- Are you an online community manager?
- No
- Do you actively engage with users via e-mail or feedback forms?
- No
- Are many of your colleagues averse to change?
- No
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© 2009 Created by Angela Connor on Ning. Create Your Own Social Network
